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All of our cookies are shipped via-FedEx two day delivery.
We package our cookies with extra care (loads of bubble wrap) in order for them to avoid breaking while in transit. We cannot be held responsible for broken cookies once they have left our bakery. Additionally, we cannot be held responsible once the cookies are shipped but arrive late (due to carrier issues) or are lost in transit.
PLEASE NOTE: Due to COVID and other weather-related issues, many shipping carriers are experiencing delays, even if it states that the arrival date is "guaranteed." We are unable to give refunds for any shipped package that does not arrive on time or gets lost in transit due to issues with the shipping carrier. Once your order leaves our bakery we cannot be held responsible for how the package is handled.